Legal
Privacy Policy
Template notice: this policy is a starting point and should be reviewed and finalized by legal counsel before launch.
Information we collect
We collect only the information needed to help you buy, sell, or explore real estate: contact details you provide (name, email, phone), property and search preferences, and information about how you use this site.
How we use it
To respond to your inquiries, prepare valuations and property information, send listing alerts and updates you request, and improve our service. We do not sell your personal information.
Consent (PIPEDA & CASL)
We collect and use your information with your consent and in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL). Marketing emails and texts are sent only with your consent, and every message includes an easy way to unsubscribe, honoured promptly.
Sharing
We may share information with service providers who help us operate (for example, our CRM, email delivery, and hosting providers), and with the multiple listing service where required to display listings. These providers are bound to protect your information and use it only to provide their service.
Your rights
You may request access to, correction of, or deletion of your personal information, and you may withdraw consent at any time. Contact us using the details below and we will respond within a reasonable time.
Security & retention
We use industry-standard safeguards to protect your information and retain it only as long as necessary for the purposes described or as required by law.
Contact
Questions about privacy? Contact Sterling & Vale at hello@sterlingvale.example or (416) 555-0142, 181 Bay Street, Suite 2400, Toronto, ON.